How it works
The move, handled.
Every switch has one risky day: the day the old stops and the new starts. Four steps, one written plan, and nothing left to memory.
Step 01 of 04
Assess
We inventory the fleet, the contract, and the coverage, then recommend a carrier and device plan in writing.
- Inventory and account audit
- Recommendation checked against coverage, cost, devices, and your contract
- If staying on your carrier and refreshing is right, we say so
- Plan and price within two business days
You get
A written carrier and device plan, with a price.
Step 02 of 04
Source and stage
Hardware is ordered, received at our bench, configured, labeled, and kitted by user or location.
- Carrier financing or open market, whichever costs less
- Serial capture and asset tagging on arrival
- SIM, MDM enrollment, apps, and cases
- Packed and sealed by user or site
You get
Kits with a manifest matching serial, IMEI, phone number, and user.
Step 03 of 04
Cut over
Ports are scheduled by department. Devices are handed off on site or shipped. Old service closes only after the new is confirmed.
- Port schedule built around your operations
- Written runbook with rollback steps
- On-site or remote go-live support
- Thirty days of hypercare
You get
A signed-off runbook and a completion report by line.
Step 04 of 04
Recover
Retired devices are collected, wiped, and turned into cash, credit, or recycling through certified partners.
- Written quote per device before collection
- Data wipe through certified partners, certificate per serial
- Paid by check, ACH, or carrier credit
- Recycling through certified partners for anything with no resale value
You get
A settlement statement per serial, and a disposition report for anything recycled.
Questions
Straight answers.
Why not just let the carrier do it?
The carrier will ship boxes and port numbers. It will not stage devices by user, phase departments, close the old service only after the new one is proven, or audit your first bill.
Are you a carrier?
No. We work across AT&T, Verizon, and T-Mobile. Your contract stays with the carrier; we do the work around it.
Are you paid by the carrier?
Yes. Carrier-paid services carry no fee to you, and we disclose carrier compensation on request.
What is my old fleet worth?
Send the models and rough condition. You get a written quote per device within two business days, before anything is collected.
Do you offer help desk or monthly IT support?
No. We are not a managed service provider. You pay for the move, not a subscription.
Tell us what you are moving.
A plan and a price within two business days.